Last Updated: 10/23/2025

 At Sandrof Auto Body, we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of personal information when you visit or interact with our website.

1. Information We Collect

We collect various types of information, including:

• Personal Information: When you contact us, request an estimate, or schedule an appointment, we may collect details such as your name, email address, phone number, and vehicle information.
• Usage Data: We collect information about how you use our website, such as your IP address, browser type, pages visited, and date and time of your visit. This helps us improve your experience on our site.
• Cookies and Tracking Technologies: Our website uses cookies to remember your preferences and to analyze traffic. You can choose to accept or decline cookies through your browser settings.

2. How We Use Your Information

We use the information collected for various purposes:

• To Provide Services: We use your information to schedule appointments, provide estimates, and communicate with you about your vehicle’s service.
• To Improve Our Website: Usage data helps us monitor and improve the functionality of our website.
• Marketing and Communication: We may send you promotional materials, service updates, or special offers in form of mailings or email. You can opt out of these communications at any time.

3. Sharing of Information

We do not sell or rent your information. However, we may share your information with third parties, including:

• Service Providers: Trusted vendors who assist with payment processing, website analytics, and other operational services.
• Legal Compliance: If required by law, we may disclose your information in response to legal processes, such as subpoenas or court orders.
• SMS Consent: Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes.

4. Data Security

We take the security of your personal information seriously and use industry-standard measures to protect it. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. If you wish to exercise any of these rights, please contact us using the information below.

6. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We encourage you to review this page periodically for any changes.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

Sandrof Auto Body
2316 Lakeside Dr, Lynchburg, VA 24501
compliance@sandrofautobody.com
+434 385-4444

SMS Terms and Conditions

Last Updated: 10/23/2025

1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communication

If you have consented to receive text messages from Sandrof Auto Body, you may receive messages related to the following (provide specific examples):

• Appointment reminders
• Follow-up messages
• Billing inquiries

Example: “Hello, this is a friendly reminder of your upcoming appointment with Sandrof Auto Body on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Sandrof Auto Body at any time.”

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your [appointments/billing, etc.].

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt-in to receive SMS messages from Sandrof Auto Body in the following ways:

• Verbally, during a conversation
• By submitting an online form

6. Opt-out Method

 You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. HELP

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy page.
• Message frequency may vary